Follow our how-to guides to manage your season tickets online with Account Manager.

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We understand that emergencies happen. Comparable seating cannot be guaranteed, and replacement tickets are subject to availability within the same show title. As soon as you realize you have missed a show, please call us at (843) 202-ARTS (2787) and we will do our best to accommodate.

We can exchange your tickets for another performance of the same show; subject to availability. Please note, we cannot exchange tickets to a different show in the package. Ticket exchanges must be completed 72 hours prior to the show opening. If you’re unable to attend any of the show dates, we suggest giving your tickets to a friend or family member. Please note that individual titles may occasionally restrict the exchange period or prohibit exchanges. Ticket exchanges are available and will go live on Account Manager after each show goes on-sale to the general public for single ticket purchases*. You can change your date and time for your performance in your Account Manager portal at https://am.ticketmaster.com/nccpac. It is a $2 per ticket fee online through Account Manager or a $4 per ticket fee if you call or email the Ticket Office. If exchanging tickets into a higher priced performance, the subscriber will have to pay the difference in ticket price plus the exchange fee. Newly exchanged tickets will be mobile and can be accessed by logging into your Account Manager account. We recommend you make exchanges as far in advance as possible for best availability. Comparable seating cannot be guaranteed and exchanges are subject to availability within the same show engagement. Ticket exchanges must be completed 72 hours prior to the show opening. *Please note that individual titles may occasionally restrict the exchange period or prohibit exchanges.

You can transfer tickets to friends or family digitally for most shows. This can be done in your Ticketmaster Account Manager (https://am.ticketmaster.com/nccpac/#/) or by calling (843) 202-ARTS (2787).

Lost or stolen tickets can be replaced! If you lost your tickets, please call (843) 202-ARTS (2787) for assistance. For the security of your account, ticket replacements will not be mailed or emailed to you. We will hold them at Will Call for pick up an hour before your scheduled performance. A valid ID is required for pick up at Will Call.

You can do this in your Account Manager. If you are having trouble changing your information, you can call us directly at (843) 202-ARTS (2787).

The admission of latecomers is subject to the producer’s rules for each individual show. Late arrivals may be held in the lobby until there is a scene break when entry will not disrupt the actors and audience, which can be as much as the entire first act of the performance. Please plan accordingly to arrive early for each show.

Broadway performances are generally not recommended for children under the age of 4, but recommendations vary widely depending on the show. We suggest following individual show age guidelines and reading the synopsis ahead of time. For the Best of Broadway Season, all attendees, regardless of age must have a ticket for entry to the venue.

One parking pass is provided for every two tickets. We can assign additional parking passes based on availability. Please email us at accountmanager@northcharlestoncoliseumpac.com to submit a request for additional parking passes.

📞 843-202-ARTS (2787)

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