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FAQ

Do you have a question about your visit to North Charleston Coliseum & Performing Arts Center? Check our Frequently Asked Questions.

How early may I enter the venue for an event?

Doors for all events open one (1) hour prior to event start time, unless otherwise noted on the show’s event calendar listing.

For Coliseum events, doors to Montague Terrace may open earlier. Check the event page for further details.

What items may I bring with me into the venue?

All of the following objects are strictly prohibited from the facility: bags, backpacks, luggage, coolers, parcels, briefcases. All guests are subject to be searched, at the venue’s discretion, of their person and/or possessions (including women’s handbags of normal size which may be allowed entry after such search). Guests with prohibited articles will be turned away at the entrances to return items to their vehicle or to dispose of them. No storage or “check-in area” will be provided.

Are cameras/recording devices permitted?

As a general rule, video Cameras, audio recording devices, and cameras with 90mm lenses, detachable lenses, and large telephoto lenses are prohibited in the North Charleston Coliseum & Performing Arts Center. Please visit our Building Policies page for a full description.

Is smoking permitted?

Guests are not allowed to smoke in the North Charleston Coliseum, Performing Arts Center, Montague Terrace, and the Charleston Area Convention Center. For Coliseum events, there are outside Smoking Areas located on the north and the south side. For events at the North Charleston Performing Arts Center, the outside smoking area is located to the left of the front lobby.

Can I bring food and beverages into an event?

Guests are not permitted to bring food or beverages into the North Charleston Coliseum, Performing Arts Center, Montague Terrace, or the Charleston Area Convention Center.

At what age does a child require a ticket?

All individuals two-years-old or older must possess a valid ticket for entry into the North Charleston Coliseum and Performing Arts Center. Children under two-years-old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children one-year-old or older to possess a ticket and will be noted on the show’s event calendar listing.

If my ticket is marked General Admission, where do I sit?

Guests who have general admission tickets do not possess a reserved seat. Seating or floor space is obtained on a first come-first serve basis. We ask that you do not reserve General Admission seats for guests that are meeting you inside or coming to the event later.

Does the North Charleston Coliseum & Performing Arts Center have a lost & found?

If you lose an item in the Coliseum or Performing Arts Center while the event is still taking place, please report the incident to our Guest Services Booth. In the Coliseum, it is located on the south side concourse outside of Section 130 next to Montague Terrace. In the Performing Arts Center, please contact an usher for assistance. After the event, please contact the administrative offices during regular business hours at (843)529-5050.

Are these tickets real?

The only tickets guaranteed to be valid are ones sold either by one of the venue ticket offices or by our official ticket provider, Ticketmaster. Unfortunately, there are instances where someone may come into possession of fraudulent tickets. Keep in mind that in many cases, the Ticket Office cannot verify if a ticket is valid until it is scanned on the night of the show.

How can I get backstage passes for a concert?

Backstage passes can never be bought through the North Charleston Coliseum or Performing Arts Center. The backstage passes are supplied by the touring personnel and arrangements must be made to receive these passes prior to the event through the touring personnel. The North Charleston Coliseum & Performing Arts Center personnel cannot give out backstage passes to guests.

Will I get better seats if I come to the North Charleston Coliseum Advance Ticket Office?

All guests that purchase tickets, at the advance ticket office, Ticketmaster.com, Ticketmaster outlets, or Ticketmaster by phone, will receive the best available seats. All tickets, no matter which ticket source is used, are sold from the same system. The ticket office is just another point of purchase that may aid in your understanding of the seating options if you are unfamiliar with our venues. Please note that the only tickets guaranteed to be valid are ones sold either by one of the venue ticket offices or by our official ticket provider, Ticketmaster

How much is parking?

Parking is $10 per car, cash only. There are ample parking spaces located around the campus and every event is staffed with knowledgeable attendants who will direct you to the closest, most convenient space available.

Will events be cancelled due to rain or other inclement weather?

All shows at The North Charleston Coliseum & Performing Arts Center are ‘Rain or Shine’ events. Only in extreme inclement weather are shows canceled or postponed. Rain and snow are not considered inclement weather. If guests have questions about an event being canceled due to weather, please call (843)529-5050.

How can I exercise my right to Free Speech on North Charleston Coliseum and Performing Arts Center Campus?

The North Charleston Coliseum, Performing Arts Center and Charleston Area Convention Center have provided a Free Speech Guide to ensure that all persons have the ability to exercise their right to peacefully demonstrate at an event at the facilities. Download the Free Speech Guide below.

Free Speech Guide

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