Frequently Asked Questions:

What hours are you open?: Regular administrative hours are Monday-Friday, 8:30am-5pm. Regular box office hours are Monday-Friday, 10am-5pm. Weekend hours of operation vary.
Where is the facility located?: The facility is located just off of I-26 or I-526. For directions or a map, click here.
Where is the ticket office?: There are several ticket windows located around the Coliseum and Performing Arts Center. These windows may or may not be opened depending on the event schedule. However, due to construction, our main ticket window has been relocated to the Performing Arts Center Box Office, which is also the "will-call window" or the "advance ticket window" and is located outside of the Performing Arts Center. Box Office Info
Where is will-call?: All will-call tickets may be picked up at the advance ticket window any time before the event during regular business hours. The advance ticket window has been relocated to the Performing Arts Center, which is located off of Montague Avenue. Two hours prior to an event all tickets may be picked up at the appropriate ticket window. For Coliseum events, ticket windows are located in the Coliseum entrance lobbies. For Performing Arts Center events, ticket windows are located just outside the Performing Arts Center entrance.
What do I need to pick up will-call tickets?: Please bring a photo id, credit card, and confirmation number.
Will I get better seats if I come to the Coliseum/PAC Box Office?: No. Everyone accessing tickets, whether it be from an online source, Ticketmaster outlets, or at the box office will be getting best available seats. The box office is just another point of purchase for our patrons, but the tickets come from the same pool as all other ticket sources.
Where is the closest ATM?: There is an ATM located in the Coliseum, on the main concourse and there is an ATM located in the Convention Center hall lobby.
Where is the accessible entrance?: It is recommended that patrons park near the South Entrance off of Montague Avenue. For ADA tickets please call (843) 529-5033.
Where is lost and found?: If you have lost an item at an event please call our administrative offices at (843) 529-5050
How much is parking?: Parking is $5.00 per car, and there are ample parking spaces located around the entire complex. Every event is staffed with knowledgeable attendants who will direct you to the closest, most convenient space available. Parking Info.
How early should we arrive for an event?: Doors open one hour before every scheduled event. We strongly suggest that you arrive early for all major concerts and shows.
Where is the closest hotel?: Embassy Suites is the closest hotel as it is adjoining our Convention Center. There are several other hotels is the surrounding area. Charleston Area Convention and Visitor Bureau
Where are the closest restaurants?: There are various restaurants located across the International Boulevard entrance. This area is commonly referred to as Centre Pointe.
Where is the Convention Center?: The complex is comprised of three venues: the Coliseum, the Performing Arts Center, and the Convention Center. The Convention Center entrance is located off of International Boulevard and the building is connected to both the Performing Arts Center and the Coliseum. Convention Center
What phone number do I call to book an event?: For conventions, meetings and trade shows, please call our Convention Center Director of Sales, Ed Riggs at (843) 529-5050 or eriggs@knology.net
For concerts, theatre, comedy, and other PAC or Coliseum events, please call our General Manager, Dave Holscher at (843) 529-5002 or dholscher@knology.net
Do you accept checks?: No, but we do accept Visa, MasterCard, American Express, Discover, or cash.